Becoming an EPF Agent: Head to the Everyday Phoning Facility and answer the telephone. The mysterious penguin will ask you if you are ready to become an agent. If you agree, this mysterious penguin, who is later revealed to be the Director of the agency known as the Elite Penguin Force, will give you an EPF phone that can be used to do a variety of  things, such as call Elite Puffles and alert you when there are missions to be done. Becoming an EPF Agent also gives you access to the EPF command room and Gary's gadget room.

Becoming a PSA Agent: Head to the Sport Shop and on the Boombox (directly to the right of the changing rooms, enter this pattern:

 

 There you should get a message from the Director and be allowed to enter the PSA Agent Headquarters.

What do you think about the EPF and PSA in Flippr? Leave a comment below. Until then, waddle on!